Last Updated: 12/01/2025
1. Introduction
Welcome to Choco World (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our website info@chocolatesworld.shop (the “Site”) and our services, including purchasing footwear from our online store (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.
2. Eligibility
You must be at least 18 years old and have the legal capacity to enter into a binding contract to use our Services and place an order. By using our Services, you represent and warrant that you meet these requirements.
3. Products & Pricing
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- Product Information: We make every effort to display our products, including colours and designs, as accurately as possible. However, the actual colours you see will depend on your monitor, and we cannot guarantee complete accuracy. All products are subject to availability.
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- Pricing: Prices for our products are listed in British Pounds Sterling (£) and are inclusive of VAT but exclusive of delivery charges, which are added at checkout. We reserve the right to change prices at any time without prior notice, but changes will not affect orders already confirmed.
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- Errors: In the event of a pricing or product description error on our Site, we reserve the right to cancel any orders placed for that product, even if your payment has been processed. We will notify you and issue a full refund in such cases.
4. Orders & Acceptance
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- Placing an Order: Adding items to your cart does not reserve them. An order is only formed when you complete the checkout process and we send you an Order Confirmation Email. This email constitutes our acceptance of your order.
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- Order Validation: We reserve the right to refuse or cancel any order at our sole discretion. This may include, but is not limited to, suspected fraudulent activity, errors in pricing or product information, inability to process payment, or unavailability of stock. We will notify you if your order is cancelled.
5. Payment
All payments must be made in full at the time of ordering via our secure payment gateway. We accept major credit/debit cards (Visa, Mastercard, American Express) and PayPal. By providing your payment details, you confirm that you are authorised to use the chosen payment method.
6. Shipping & Delivery
All orders are subject to our separate Shipping & Delivery Policy. Please review this policy for details on processing times, shipping methods, and delivery estimates.
7. Returns, Refunds & Exchanges
All purchases are subject to our separate Returns, Refunds & Exchanges Policy. By placing an order, you agree to the terms outlined in that policy.
8. Your Account
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password.
9. Intellectual Property
All content included on this Site, such as text, graphics, logos, images, audio clips, digital downloads, and software, is our property or the property of our licensors and is protected by United Kingdom and international copyright and intellectual property laws. You may not use any of our trademarks or logos without our prior written consent.
10. Prohibited Uses
You agree not to use the Site or its content:
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- For any unlawful purpose.
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- To solicit others to perform or participate in any unlawful acts.
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- To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
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- To upload or transmit viruses or any other type of malicious code.
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- To collect or track the personal information of others.
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- To spam, phish, or engage in other unethical marketing practices.
11. Disclaimer of Warranties & Limitation of Liability
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- “As Is” Basis: Our Services and all products delivered to you are provided on an “as is” and “as available” basis without any representation, warranties, or conditions of any kind, either express or implied.
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- Limitation of Liability: To the fullest extent permitted by law, Choco World shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any unauthorised access to or use of our servers and/or any personal information stored therein.
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- Our Total Liability: Our total liability for any claim arising under these Terms or in connection with your use of the Services shall not exceed the total amount you paid for the specific product(s) giving rise to the claim.
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- Consumer Rights: Nothing in these Terms seeks to exclude or limit liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
12. Indemnification
You agree to indemnify, defend and hold harmless Choco World and our affiliates, directors, officers, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
13. Changes to Terms
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms at any time. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Services following the posting of any changes constitutes acceptance of those changes.
14. Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Information
Questions about the Terms of Service should be sent to us at:
Email: info@chocolatesworld.shop